Dubai, United Arab Emirates, July 24, 2023 — Award-winning omnichannel communication solutions provider CEQUENS and leading customer data platform WebEngage are thrilled to announce a new strategic partnership.
The partnership aims to enhance SMS services to customers in the MENA region. As part of this collaboration, WebEngage has chosen CEQUENS as their official SMS gateway provider for message delivery.
By leveraging CEQUENS’s robust infrastructure, advanced platform, and unrivaled expertise in SMS delivery, WebEngage aims to provide reliable and efficient communication solutions to their clients in the MENA region. This partnership additionally enables WebEngage to leverage CEQUENS’s extensive coverage and reliable delivery channels, ensuring that their customers receive SMS messages seamlessly and effectively.
On the occasion, Hasan Karisik, CEQUENS Business Development Manager shared, “Forming key alliances with key platforms in the region such as WebEngage is one of our main priorities. Our aim is to continuously identify partnerships that enhance CX and promise to help businesses build deeper human connections with their clients."
CEQUENS is a multi-award-winning omnichannel communication solutions provider. We are on a mission to simplify customer engagement through our innovation-focused solutions engineered for customer-first organizations.
We support businesses with communication APIs, multichannel applications, and connectivity solutions such as SMS, WhatsApp Business, voice, and multifactor authentication. We maintain a powerful SMS profile built on many years of market leadership in A2P SMS systems, as well as on an extensive network of MNOs, OTTs, and enterprises. Our product suite aims to solve our customers’ unique problems and cultivate deeper human connections between businesses and individuals in every market we play.
With 6 office locations and 128+ direct network connections, CEQUENS empowers more than 1000 businesses in over 107 countries with faster, better, and stronger communication fine-tuned to their industries. Our platform boasts a 99.96% uptime and is built on industry-leading security standards.
CEQUENS is an ISO-certified and a PCI DSS compliant company. It is also recognized as a Meta Business Partner as well as a value-added service provider for Microsoft Teams Phone and WhatsApp Business. Our vision is to become the most compelling partner for developers, startups, and enterprises looking for simple and meaningful ways to connect.
The company is headed by CEO Karim Khorshed and Chief Research & Innovation Officer Ahmed Shabrawy.
For more information, contact hello@cequens.com.
Recognitions and Awards
- Ranked Tier One A2P SMS, Market Impact Reports MNO & Enterprise Editions, ROCCO, 2023
- The Most Promising Businesswomen Leaders of the Future, CIO Times, 2023
- The Most Successful Business Leaders to Watch, The Enterprise World, 2023
- Innovative Technology Marketing Personality of the Year, Women in Tech Awards, 2023
- CIO of the Year Award, Tahawultech, 2023
- Outstanding Leadership Award, Internet 2.0, 2022
- Most Influential Person Award, ROCCO IOO Report, 2022
- Best Communications Platform – MENA, International Business Magazine, 2022
- Best Communications Solutions Provider of the Year, Tahawultech.com Future Enterprise Awards, 2022
- Best Communications Platform – Egypt, Business Tabloid Magazine, 2022
- Most Innovative Communication Platform, International Finance Magazine Technology Awards, 2020
- Excellence in Messaging Partner, FINSEC Awards, 2018
- GSMA Associate Member
- ISO 27001, 27017, and 27018 Certified
- PCI DSS Compliant
- Endeavour Entrepreneur
WebEngage is a full-stack customer engagement and retention platform that helps consumer businesses increase their customer lifetime value. Get a unified view of your customers with a robust customer data platform, engage them across 12+ channels with automation workflows, and hyper-personalize their experiences with a state-of-the-art personalization engine, all backed by a solid analytics framework. With a mission to humanize the world’s website and apps, WebEngage powers over 1 billion messages sent every day for customers across 50+ countries and 20+ industries.
Business Partner | 
