Simplifying the supply chain

Helping logistics and delivery companies optimize performance, reduce cost, and maintain strong customer relationships.

Measurable advantages for logistics and delivery companies

Simple and straightforward communication experiences for transactions, customer engagement, and information exchange.

Tracking and information exchange

Improve your customer communications and maintain their loyalty with timely shipping and transactional information.

Data privacy and security

Protect sensitive systems and customer data through multifactor authentication carried out with speed across channels.

Customer support

Upgrade your customer service with AI and FAQ chatbots that can handle most queries and reduce costs and administrative burdens.

Marketing and promotion

Expand your customer base and promote your services through powerful targeting and communication tools that will help you stand out.

Products for you

Explore our products below and find out how we can transform your engagement into hassle-free experiences.

CEQUENS MFA

Protect systems and data with multifactor authentication, ensuring safe access to digital services through various communication channels.

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CEQUENS TrueNorth Gateway

Securely manage user interactions, leveraging advanced authentication protocols for trusted and compliant digital experiences.

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CEQUENS Number Lookup

Verify user data in real-time to enhance authentication mitigating fraud with accurate phone number intelligence.

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CEQUENS Omni-channel Chat

Streamline authentication workflows and ensure secure user verification across multiple channels using intelligent automation.

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CEQUENS Campaigns

Drive engagement through personalized campaigns, utilizing multi-channel communication to reach and connect with your audience effectively.

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CEQUENS Omni-channel Chat

Seamlessly interact with customers, delivering targeted messages and promotions across diverse channels for enhanced marketing communication.

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WhatsApp Business API

Leverage WhatsApp for interactive marketing, sending rich media content and engaging messages to your audience for impactful campaigns.

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Location-Based Advertising

Maximize engagement by delivering context-aware promotions, leveraging location data to create tailored marketing experiences for users.

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CEQUENS Bots

Provide instant support with AI-powered bots, handling routine queries and assisting customers 24/7 for enhanced customer satisfaction.

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CEQUENS IVR

Streamline support with interactive voice responses, guiding callers to the right solutions and reducing wait times for efficient assistance.

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CEQUENS OmniLink

Connect systems seamlessly to optimize support processes, ensuring a unified customer experience across multiple communication channels.

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Messenger API

Enable real-time assistance on messaging apps, empowering agents to resolve customer queries promptly while maintaining a smooth support journey.

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CEQUENS Bots

Amplify engagement through AI-powered bots, delivering interactive experiences and instant responses across channels for meaningful customer interactions.

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CEQUENS Omni-channel Chat

Maintain strong digital connections and personalized engagement across platforms for seamless customer experiences.

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Push Notification API

Engage users proactively with timely updates and promotions to facilitate brand interaction and customer engagement on their devices.

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CEQUENS Campaigns

Stimulate and sustain engagement with tailored campaigns, leveraging multi-channel outreach to drive impactful interactions.

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Explore

Discover how our solutions have transformed businesses and facilitated seamless connections

“ CEQUENS is a partner that has relentlessly accompanied us on our journey. Our team was able to help us reach our customers more efficiently and with improved accuracy. This supported us in reaching more consumers and helped us raise awareness about our products in a secure and straightforward manner.”

Ahmed Mohsen

COO

“ As a communication-driven team in Decathlon, our mission is to spread our message to communities. By utilizing CEQUENS's SMS API solutions, we were able to connect with existing customers and onboard new customers rapidly and efficiently, inviting them to be part of the Decathlon experience with one click.”

Carole Nady

Head - Digital Marketing

“ Through CEQUENS’s solutions we were able to engage with our customers across their channel of preference, providing them with a convenient and reliable suite of solutions to deal with queries, pricing, delivery, and complaints. We look forward to working on more marketing strategies with their solutions.”

Ayman Shamout

CEO

Security and compliance

CEQUENS is certified for compliance with the world’s foremost information security standards. Our systems, solutions and operations are protected at all times against cyber threats with multiple layers of data security.

ISO

Certified with ISO 27001 for Information Security Management

PCI DSS

Compliant with Payment Card Industry Data Security Standard