Privacy Policy

Purpose, Scope, and Users

The purpose of this policy is to inform CEQUENS’s customers, visitors, and users about how their data are being handled regarding the collection, use, and disclosure of Personal Identification Information [PII] received online in their usage of our site.

The scope of this policy applies to all CEQUENS websites (http://cequens.com, http://console.cequens.com etc.) and it covers the collection, processing, and other use of personal data under the General Data Protection Regulations (GDPR), in addition to any other country-specific data protection regulations applicable to CEQUENS.

The users of this policy are all customers, visitors, and users of CEQUENS’s website.

General Information

Introduction

CEQUENS collects a series of general data and information when you use our site. This general data and information are stored in our server log files. The information collected may include the following: the browser types and versions used, the operating system used by the accessing system, the website from which an accessing system reaches our website (so-called referrers), the sub-websites, the date and time of access to the Internet site, an Internet protocol address (IP address), the Internet service provider of the accessing system, and any other similar data and information that may be used in the event of attacks on our information technology systems.

When using this general data and information, we won’t draw any conclusions about you. Rather, this information is needed to ensure that the content of our website is being continuously optimized and correctly delivered.

The anonymous data of the server log files are stored separately from all personal data that you provide.

We, at CEQUENS, are committed to the lawful collection and processing of personal data according to the GDPR. We respect and protect the privacy of the personal information we obtain from you through our Website and Cloud services. This Privacy Policy is intended to inform you about how we collect, use and share your personal information, and our privacy practices in general.

When CEQUENS controls your data, we have implemented several technical and organizational measures required by law to ensure the full protection of the personal data we process through our website.

Data Architect

If you have any inquiry regarding the collection or processing of your data, you can contact our Data Architect at any time: E-mail: hello@cequens.com

Processing of Personal Data during Your Use of Our Website

Your visit to our website and/or use of our online services will be logged. The IP address currently used by your device, date and time, the browser type and operating system of your device, the pages accessed may be recorded.

• http://cequens.com/ is developed using HubSpot, therefore the logs are also stored at HubSpot.
• This data is collected to optimize and improve our website as well as our online services. Additionally, your personal data is only stored if you provide it to us on your own account, e.g. as part of a registration, a survey, an online application, or for online purchase. We have taken appropriate measures to ensure that the data provided to us during the registration is adequately protected, including encryption, access control, segregation of duties, internal audit, etc.
• Data are encrypted only if they are in transit using HTTPS.
• All data are stored in a private and secured way but not encrypted at rest.
• Some data are stored in non-plain text: passwords are hashed; sensitive info is masked using # such as Message Text value in SMS.

Newsletter Registration

If you wish, you can subscribe to our newsletter on our website by filling out the registration form provided there. The personal data collected will only be processed for sending newsletters to your e-mail address and only if you have given your consent. Your personal data will be kept until you unsubscribe from the newsletter.

Contact Form

You can use the contact form on our website to contact us for any request. The personal data that you filled out into the contact form will only be processed for answering your request.

Registration for an Account or to Place an Order

When you register your information on CEQUENS website, only your IP address, date and time of the registration, your name and address are stored. Any other personal data including your credit card or other payment information will not be stored by CEQUENS. CEQUENS will not share or otherwise disclose any personal data collected about you through the CEQUENS Website, except where you have consented, where required to provide services, or where required by law.

Subscribing to Our Mailing List

When you subscribe to our mailing list, we will use it to provide you with information about our new products, services, website updates, and other promotional material. We will only add you to our mailing list if you opt-in. You can terminate your subscription at any time using the unsubscribe link in any mailing.

Cookies

To make your website visit more pleasant and enable the use of certain functions, we may use “cookies” on various pages. Cookies are small text files stored on your terminal device. Some cookies are deleted after the end of the browser session. Others remain on your device to enable recognition on your next visit. You can set your browser to inform you about cookies separately and decide individually about their acceptance. If cookies are not accepted, the functionality of our website may be limited.

Third-Party Disclosure

CEQUENS confirms that it does not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when required to comply with the law, enforce our site policies, or protect rights, property, or safety.

Data Recipients

We may use third-party service providers to process your personal data. These service providers may be located in countries within and outside the European Union (EU) and the European Economic Area (EEA). We ensure that these service providers process personal data under European data protection legislation to guarantee an adequate data protection level.

Data and Information Protection

Personal data provided to us via our website will only be stored until the purpose for which they were processed has been fulfilled. Our website is scanned regularly for security holes and known vulnerabilities. Your data is encrypted and pseudonymized once added to our server. Only those who require access to your information for the provision of services to you will be granted access.

Retention Period

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After the expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary to fulfill the contract or the initiation of a contract.

Data Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Your Rights

In compliance with the various data protection laws, specifically GDPR, if you are a citizen of an EU country or EEA territory, you have the following rights regarding your personal data:

Right of Confirmation

You have the right to obtain confirmation as to whether or not personal data concerning you is being processed.

Right of Access

You have the right to request the information that is currently being processed by us, including the purposes of processing, the categories of personal data concerned, the recipients to whom data have been or will be disclosed, and the envisaged period for which the personal data will be stored.

Right to Rectification

You have the right to have inaccurate personal data concerning you corrected without undue delay.

Right to Erasure (Right to be Forgotten)

You have the right to request the erasure of personal data concerning you without undue delay where one of the applicable grounds applies, as long as the processing is not necessary.

Right of Restriction of Processing

You have the right to obtain restriction of processing where one of the applicable conditions applies, such as where the accuracy of the personal data is contested.

Right to Data Portability

You have the right to receive personal data concerning you in a structured, commonly used, and machine-readable format, and to transmit those data to another controller where technically feasible.

Right to Object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you.

Right to Withdraw Data Protection Consent

You have the right to withdraw your consent to the processing of your personal data at any time.

Changes to this Privacy Policy

This Website Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Website Privacy Policy at any time, and you should check this Policy periodically. Your continued use of the Service after we post any modifications constitutes your acknowledgment of the modifications and your consent to abide by the modified Policy.