Support
Login
bfsi-fintech

Modernizing the BFSI experience

Helping financial institutions build the ultimate digital customer experience while meeting regulatory obligations effortlessly.

Maximizing the utility of communications for BFSI clients

CEQUENS earned the trust of sector-leading financial institutions to deliver simple and effective tools that serve many functions.

Advanced data security

CEQUENS helps BFSI entities secure data exchange and storage, maintain customer privacy, and create secure onboarding experiences.

Personalization

CEQUENS empowers you to personalize the customer experience with relevant information, important updates, and transactional communications.

Multichannel support

Bring your services to customers on their favorite platforms and support your customer service operations with conversational intelligence and AI chatbots.

Data-driven engagement

Use real-time data to identify opportunities and drive effective engagement to upsell, cross-sell, and boost customer loyalty and retention.

Products for you

Explore our products below and find out how we can transform your engagement into hassle-free experiences.

CEQUENS TrueNorth Gateway

Securely manage user interactions, leveraging advanced authentication protocols for trusted and compliant digital experiences.

Learn more
CEQUENS MFA

Protect systems and data with multifactor authentication, ensuring safe access to digital services through various communication channels.

Learn more
CEQUENS Number Lookup

Verify user data in real-time to enhance authentication mitigating fraud with accurate phone number intelligence.

Learn more
CEQUENS Omni-channel Chat

Streamline authentication workflows and ensure secure user verification across multiple channels using intelligent automation.

Learn more
CEQUENS Campaigns

Drive engagement through personalized campaigns, utilizing multi-channel communication to reach and connect with your audience effectively.

Learn more
CEQUENS Omni-channel Chat

Seamlessly interact with customers, delivering targeted messages and promotions across diverse channels for enhanced marketing communication.

Learn more
WhatsApp Business API

Leverage WhatsApp for interactive marketing, sending rich media content and engaging messages to your audience for impactful campaigns.

Learn more
Location-Based Advertising

Maximize engagement by delivering context-aware promotions, leveraging location data to create tailored marketing experiences for users.

Learn more
CEQUENS Bots

Provide instant support with AI-powered bots, handling routine queries and assisting customers 24/7 for enhanced customer satisfaction.

Learn more
CEQUENS IVR

Streamline support with interactive voice responses, guiding callers to the right solutions and reducing wait times for efficient assistance.

Learn more
CEQUENS OmniLink

Connect systems seamlessly to optimize support processes, ensuring a unified customer experience across multiple communication channels.

Learn more
Messenger API

Enable real-time assistance on messaging apps, empowering agents to resolve customer queries promptly while maintaining a smooth support journey.

Learn more
CEQUENS Bots

Amplify engagement through AI-powered bots, delivering interactive experiences and instant responses across channels for meaningful customer interactions.

Learn more
CEQUENS Omni-channel Chat

Maintain strong digital connections and personalized engagement across platforms for seamless customer experiences.

Learn more
Push Notification API

Engage users proactively with timely updates and promotions to facilitate brand interaction and customer engagement on their devices.

Learn more
CEQUENS Campaigns

Stimulate and sustain engagement with tailored campaigns, leveraging multi-channel outreach to drive impactful interactions.

Learn more
Explore
the-role-of-fintech-companies-in-promoting-financial-resilience

White Paper

The Role of FinTech Companies in Promoting Financial Resilience: A Social Perspective
Ashraf Othman, VP Commercial Strategy Execution

Download now!  

Discover how our solutions have transformed businesses and facilitated seamless connections

URent

“ Our goal is to provide our clients with solutions that make their transactions on our platform more meaningful. Deploying CEQUENS Bots, WhatsApp for Business API, and SMS API has enabled us to enhance the way Urenters reach out to us, positively impacting our ROI and client satisfaction rates.”

Omar Al-Ashi.

Omar Al-Ashi

Founder & CEO

Decathlon

“ As a communication-driven team in Decathlon, our mission is to spread our message to communities. By utilizing CEQUENS's SMS API solutions, we were able to connect with existing customers and onboard new customers rapidly and efficiently, inviting them to be part of the Decathlon experience with one click.”

Carole Nady.

Carole Nady

Head - Digital Marketing

Moca Spaces

“ CEQUENS’s pricing model was the most convenient in comparison with other service providers, it also provided us with flexibility with our integration requirements and requests. CEQUENS also has 10+ years of experience in the market and field, which made them the right partner for our technology and company.”

Fatma Ashraf.

Fatma Ashraf

Co-Founder & COO

Security and compliance

CEQUENS is certified for compliance with the world’s foremost information security standards. Our systems, solutions and operations are protected at all times against cyber threats with multiple layers of data security.

ISO

Certified with ISO 27001 for Information Security Management

PCI DSS

Compliant with Payment Card Industry Data Security Standard

Authentication

Multifactor multichannel authentication and OTP prioritization

Get started

Thousands of businesses rely on our cloud communications platform to build stronger customer connections.

Get started See plans & pricing