Dubai, United Arab Emirates, April 1, 2024 — CEQUENS, the leading AI-powered platform that's changing the way businesses communicate, is thrilled to announce our Gold Sponsorship in Seamless ME, a premier event for the latest innovations in e-commerce, fintech, and retail technology. The event is scheduled to take place from May 14-16 at Dubai World Trade Centre (DWTC), UAE.
At this year’s Seamless ME, CEQUENS will unveil our cutting-edge AI-driven solutions designed to revolutionize customer engagement strategies for businesses worldwide. Visitors are invited to engage with the team at booth H4-F20 to experience firsthand how AI technology can transform the way they connect with their customers.
The company's interactive booth will provide attendees with a unique opportunity to explore:
- AI-powered chatbots to enhance customer interactions, streamline processes, and improve overall customer satisfaction.
- Personalized messaging solutions to deliver targeted and relevant communications to customers across various channels.
- Data analytics insights to make data-driven decisions and optimize their engagement strategies.
- Omnichannel communication solutions including SMS, Voice, WhatsApp Business API, and more, seamlessly integrated to provide a unified customer experience.
Furthermore, CEQUENS is thrilled to announce that Tamer Nassrawin, Director of Presales & Customer Solutions, will be taking the stage at this year's highly anticipated event at the Open and Embedded Arena on May 15th at 10:20 a.m. GMT. Be sure not to miss his all-encompassing session on generative AI's transformative capabilities titled “Redefining the Customer-Seller Dynamic Through Generative AI-from Souqs to SaaS”.
From the future of customer engagement powered by AI technology to insight on how to take your CX game to the next level, CEQUENS’s team promises an unforgettable experience for all this year.
CEQUENS is a multi-award-winning omnichannel communication solutions provider. We are on a mission to simplify customer engagement through our innovation-focused solutions engineered for customer-first organizations.
We support businesses with communication APIs, multichannel applications, and connectivity solutions such as SMS, WhatsApp Business, voice, and multifactor authentication. Our product suite aims to solve our customers’ unique problems and cultivate deeper human connections between businesses and individuals in every market we play.
With 6 office locations and 500+ direct network connections, CEQUENS empowers more than 1,000 businesses in over 150 countries with faster, better, and stronger communication fine-tuned to their industries. Our platform boasts a 99.96% uptime and is built on industry-leading security standards.
CEQUENS is an ISO and PCI DSS certified company and has been rated as a Tier One A2P SMS solutions provider in ROCCO's A2P SMS Market Impact Reports 2023. It is also recognized as a Meta Business Partner as well as a value-added service provider for Microsoft Teams Phone and WhatsApp Business. Our vision is to become the most compelling partner for developers, startups, and enterprises looking for simple and meaningful ways to connect.
The company is headed by CEO Karim Khorshed and Chief Research & Innovation Officer Ahmed Shabrawy.
For more info, contact hello@cequens.com
Recognitions and Awards
- Recognized on Juniper Research A2P Messaging Leadership Board, Juniper, 2024
- Ranked Tier One A2P SMS, Market Impact Reports MNO & Enterprise Editions, ROCCO, 2023
- The Most Promising Businesswomen Leaders of the Future, CIO Times, 2023
- The Most Successful Business Leaders to Watch, The Enterprise World, 2023
- Innovative Technology Marketing Personality of the Year, Women in Tech Awards, 2023
- CIO of the Year Award, Tahawultech, 2023
- Outstanding Leadership Award, Internet 2.0, 2022
- Most Influential Person Award, ROCCO IOO Report, 2022
- Best Communications Platform – MENA, International Business Magazine, 2022
- Best Communications Solutions Provider of the Year, Tahawultech.com Future Enterprise Awards, 2022
- Best Communications Platform – Egypt, Business Tabloid Magazine, 2022
- Most Innovative Communication Platform, International Finance Magazine Technology Awards, 2020
- Excellence in Messaging Partner, FINSEC Awards, 2018
- GSMA Associate Member
- ISO 27001, 27017, and 27018 Certified
- PCI DSS Certified
- Endeavour Entrepreneur
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