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Intelligent Engagement-min

From the first visit to brand ambassadorship

Nurturing loyalty with engagement

Extend lines of communication to your customers and turn them into lifelong brand ambassadors through a range of intelligent engagement tools.

Nurturing engagement with personalization

Speak to your customers on their preferred channels and communicate relevant information to boost their loyalty to your brand.

Personalizing the customer experience with timely and relevant communications leads to improved customer loyalty and retention rates

Communicating relevant information cultivates engagement and creates new opportunities for growth

Building your experience on the basis of behavioral data analysis leads to improved conversion rates

intelligent-engagement 1-min

Secure communications through number masking

Enhance your brand image and maintain customer privacy with number masking.

Empowering your customers to connect with number masking helps protect their identity

Number masking enables your brand to control its image and how much information is revealed to recipients

Your customers get the advantages of communication without worrying about privacy

Voice API-14

Notifications and updates of delivery status

Keep your customers informed about the status of their delivery orders through an extended range of applications.

Notifying customers about the status of their delivery orders through their preferred and default chat app markedly improves the customer experience

The timeliness of updates on orders conveys the precision, integrity and professionalism of your operations and brand

Supporting customers with personalized information across many channels makes them loyal to your brand

Cequens Omnichannel Chat-06-min

Products We Recommend

Here's a list of handpicked CEQUENS products that can help you accelerate your CPaaS transformation journey.

CEQUENS Bots

Amplify engagement through AI-powered bots, delivering interactive experiences and instant responses across channels for meaningful customer interactions.

Learn more
CEQUENS Omnichannel Chat

Maintain strong digital connections and personalized engagement across platforms for seamless customer experiences.

Learn more
Push Notification API

Engage users proactively with timely updates and promotions to facilitate brand interaction and customer engagement on their devices.

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CEQUENS Campaigns

Stimulate and sustain engagement with tailored campaigns, leveraging multi-channel outreach to drive impactful interactions

Learn more

Explore other use cases

Digital Authentication-01-min
Secure Digital Authentication Solutions

Explore CEQUENS' cutting-edge Digital Authentication solutions that ensure secure and seamless user verification. From two-factor authentication to biometric identity verification, our solutions offer robust security measures while enhancing user experience.

Customer Support-min
Revolutionizing Customer Support

Discover CEQUENS' innovative solutions for customer support, designed to streamline communication, resolve issues, and enhance customer satisfaction. Enable efficient ticket management, real-time assistance, and personalized support experiences, to deliver exceptional customer care.

Marketing Communications-02-min
Next-Level Marketing Communication

Explore CEQUENS' solutions for transforming marketing communication strategies. From targeted messaging and personalized campaigns to automated customer engagement, our tools empower businesses to reach their audience with precision and impact.

Discover how our solutions have transformed businesses and facilitated seamless connections

URent

“ Our goal is to provide our clients with solutions that make their transactions on our platform more meaningful. Deploying CEQUENS Bots, WhatsApp for Business API, and SMS API has enabled us to enhance the way Urenters reach out to us, positively impacting our ROI and client satisfaction rates.”

Omar Al-Ashi.

Omar Al-Ashi

Founder & CEO

Decathlon

“ As a communication-driven team in Decathlon, our mission is to spread our message to communities. By utilizing CEQUENS's SMS API solutions, we were able to connect with existing customers and onboard new customers rapidly and efficiently, inviting them to be part of the Decathlon experience with one click.”

Carole Nady.

Carole Nady

Head - Digital Marketing

Madar

“ Through CEQUENS’s solutions we were able to engage with our customers across their channel of preference, providing them with a convenient and reliable suite of solutions to deal with queries, pricing, delivery, and complaints. We look forward to working on more marketing strategies with their solutions.”

Ayman Shamout.

Ayman Shamout

CEO

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