CEQUENS Bots
Provide instant support with AI-powered bots, handling routine queries and assisting customers 24/7 for enhanced customer satisfaction.
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Facilitating excellence in service
Find your edge in service quality
Respond to your customers’ inquiries in real time around the clock, and deliver smart and integrated experiences through one, powerful solution.
Provide information about products through chatbots
Boost your marketing and communications with chatbots and leave no question unanswered.
Supporting potential customers with information about your brand’s products and services at the right time and channel leads to higher conversion
Offering reliable, 24/7 support to customers will improve their perception of and loyalty to your brand
Using chatbots reduces the administrative burden on the customer support team and helps handle simple factual questions about your products
Products we recommend
Here's a list of handpicked CEQUENS products that can help you accelerate your CPaaS transformation journey.
CEQUENS IVR
Streamline support with interactive voice responses, guiding callers to the right solutions and reducing wait times for efficient assistance.
Learn moreCEQUENS OmniLink
Connect systems seamlessly to optimize support processes, ensuring a unified customer experience across multiple communication channels
Learn moreMessenger API
Enable real-time assistance on messaging apps, empowering agents to resolve customer queries promptly while maintaining a smooth support journey.
Learn moreOther use cases
Secure Digital Authentication Solutions
Explore CEQUENS' cutting-edge Digital Authentication solutions that ensure secure and seamless user verification. From two-factor authentication to biometric identity verification, our solutions offer robust security measures while enhancing user experience.
Next-Level Marketing Communication
Explore CEQUENS' solutions for transforming marketing communication strategies. From targeted messaging and personalized campaigns to automated customer engagement, our tools empower businesses to reach their audience with precision and impact.
Elevate Customer Interactions
Discover how CEQUENS transforms customer interactions, offering tailored solutions to enhance engagement strategies. Explore our tools that enable personalized communication, process optimization, and enriched customer experiences.
Trusted by 2000+ Companies Across MENA and Beyond
“ CEQUENS’s pricing model was the most convenient in comparison with other service providers, it also provided us with flexibility with our integration requirements and requests. CEQUENS also has 10+ years of experience in the market and field, which made them the right partner for our technology and company. ”
Fatma Ashraf
Co-Founder & COO
“ As a communication-driven team in Decathlon, our mission is to spread our message to communities. By utilizing CEQUENS's SMS API solutions, we were able to connect with existing customers and onboard new customers rapidly and efficiently, inviting them to be part of the Decathlon experience with one click. ”
Carole Nady
Head - Digital Marketing
“ We are tech-based startup in the food industry, and are always looking for partnerships that can provide us with the needed agility, dependability, and quality of service that helps us grow in an extremely competitive and demanding market. Working with CEQUENS has been super fulfilling and rewarding for us. ”
Muhammed Sayed
Marketing Manager
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