Connect smarter
Manage all your customer conversations—WhatsApp included—on one centralized platform.
Business PartnerTransform customer engagement with WhatsApp and Omnichannel communication
Business PartnerOne platform, endless possibilities.
Connect with customers across their favorite channels—WhatsApp, Messenger, Instagram, SMS, and more. CEQUENS empowers your business to deliver seamless, personalized experiences at scale.
Why CEQUENS?
With CEQUENS, you get the best of both worlds: the global reach of WhatsApp Business API and the flexibility of a true omnichannel platform.
Build stronger relationships
Personalize every interaction with the right tools, at the right time.
Scale with confidence
Whether you’re growing locally or globally, our platform is designed for your success.
Trusted by leading brands across the world
How it works
1
Onboard effortlessly
Get started quickly with CEQUENS' simple onboarding process and expert support.
2
Unify your channels
Combine WhatsApp with other messaging platforms to create a seamless communication experience.
3
Automate and optimize
Use smart automation to handle repetitive queries and free up time for high-value interactions.
4
Track, analyze, and grow
Monitor performance metrics to fine-tune strategies and achieve better outcomes.
Success stories
“ CEQUENS is a partner that has relentlessly accompanied us on our journey. Our team was able to help us reach our customers more efficiently and with improved accuracy. This supported us in reaching more consumers and helped us raise awareness about our products in a secure and straightforward manner.”
Ahmed Mohsen
COO
“ CEQUENS solutions have played a pivotal role in actualizing our objective of elevating the customer experience within our rapidly growing Premium Card network. As a company committed to customer-centricity, we value the efficiency of WhatsApp for Business API and CEQUENS Omnichannel Chat in addressing queries and guiding users, as well as offering innovative solutions that empower customers and seamlessly facilitate their interaction with their consumer finance provider.”
Osama Farid
CEO
“ Partnering with CEQUENS has been a game-changer for Baly. Their seamless and cost-effective solutions have helped us cut costs and improve registration rates. Most importantly, by being able to offer our users an enhanced customer experience, we’ve really seen our customer base grow. Taking the omnichannel communications solutions route has truly elevated our business.”
Mohammed Oudah
Marcom Manager