Ramadan is a unique and treasured month for Muslims since it's a time for celebration, goodness, and spirituality. During the month, Ramadan observers follow different eating, sleeping, and working routines causing changes in consumer behavior. Also, the need for digital services during the month has risen since the onset of the pandemic.
The infographic below shows the importance of offering live chat to serve Ramadan observers digitally:
CEQUENS' CPaaS solution can offer your customers an unparalleled engagement experience, both in times of seasonal demand rise and throughout the whole year. Talk to one of our experts to learn more.