Business Partner | 
Reach more customers
Extend your brand’s reach with CEQUENS Bots' omnichannel support and round-the-click availability via WhatsApp, Messenger, Instagram, and more.
Support your customers 24/7 with intelligent conversational chatbots
Our Bots offer powerful chatbot solutions for various industries. From support to info delivery, our AI chatbots ensure seamless interactions. Discover how bespoke bots, Q&A Bot, and rule-based scenarios elevate engagement.
Activate instant interactions
Deploy chatbots to respond to customer inquiries within a short timeframe and carry out transactions.
Convert through personalization
Tailor your brand’s interactions with customers to their preferences, behavior, and profile.
Retention and customer experience
Use insights and enhanced customer support to transform the user experience and retain customers.
Powerful chatbot performance and capabilities
Bots is equipped with modern cognitive technologies enabling natural language processing (NLP), customized responses, analytics, multichannel support, and more.
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Linguistic AI
Chatbots use NLP for intelligent responses to various questions.
Accuracy in language comprehension
Context-aware conversations
Enhanced user experience
Predefined knowledge base
CEQUENS Bots is trained on an extensive and structured knowledge base to provide accurate up-to-date answers to commonly asked questions.
Accurate and timely responses
Efficient information retrieval
Up-to-date information and databases
Customizable responses
CEQUENS Bots supports your brand and customer services with brand-consistent, tailored interactions based on predefined rules and preferences.
Brand consistency
Context-specific answers
User-focused engagement
Multichannel support
CEQUENS Bots facilitates the delivery of the same customer experience across various channels, including WhatsApp, Messenger, Instagram, and other channels.
Accessibility across platforms
Available 24/7
Increase reach and support
Analytics and reporting
CEQUENS Bots is equipped with advanced data analytics and report-generation tools to support decision making and performance insights.
Data-based insights
Continuous optimization
Enhanced customer satisfaction
Discover how our solutions have transformed businesses and facilitated seamless connections
“ CEQUENS is a partner that has relentlessly accompanied us on our journey. Our team was able to help us reach our customers more efficiently and with improved accuracy. This supported us in reaching more consumers and helped us raise awareness about our products in a secure and straightforward manner.”
Ahmed Mohsen
COO
“ As a communication-driven team in Decathlon, our mission is to spread our message to communities. By utilizing CEQUENS's SMS API solutions, we were able to connect with existing customers and onboard new customers rapidly and efficiently, inviting them to be part of the Decathlon experience with one click.”
Carole Nady
Head - Digital Marketing
“ CEQUENS’s pricing model was the most convenient in comparison with other service providers, it also provided us with flexibility with our integration requirements and requests. CEQUENS also has 10+ years of experience in the market and field, which made them the right partner for our technology and company.”
Fatma Ashraf
Co-Founder & COO
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