CEQUENS Omnichannel Chat
Transform engagement with customers through seamless multichannel communications.
Learn moreCEQUENS built its portfolio on the principles of simplicity, security and seamless integration. We extend our products supported by powerful technical infrastructure and a team of experts in deployment and operation to ensure you hit the ground running.
Transform engagement with customers through seamless multichannel communications.
Learn moreSecure your digital platforms with reliable multi-factor authentication solutions.
Learn moreStreamline workflows and connect applications with our powerful integration platform.
Learn moreAI-powered bots that leverage NLP and AI to automate customer interactions and enhance user experiences.
Learn moreReach your target audience with relevant and well-placed communications.
Learn moreMaximize your brand's visibility and reach through strategic mobile advertising campaigns.
Learn moreValidate and enrich customer data with our reliable phone number lookup service.
Learn moreEnsure secure and reliable communication through our advanced messaging gateway.
Learn moreEnhance customer service with interactive voice response systems for efficient call handling.
Learn moreEnhance customer service with interactive voice response systems for efficient call handling.
Learn moreAI-powered NLP and AI bot that analyzes your site or documents to provide accurate answers to customer queries.
Learn moreIntegrate SMS messaging capabilities into your applications and services with our powerful API.
Learn moreSeamlessly incorporate messaging functionality into your applications using our Messenger API.
Learn moreEngage with your customers on WhatsApp and automate business interactions using our API.
Learn moreElevate interactions on Apple devices. Seamless communication and personalized experiences.
Learn moreConnect with your audience on Instagram through direct messaging using our Instagram API.
Learn moreElevate your communication needs with seamless voice communication using our robust Voice API.
Learn moreDeliver real-time notifications to your users' devices with our efficient Push Notification API.
Learn moreIntegrate Google Business Messages into your applications and streamline customer communication.
Learn moreSeamlessly integrate your communication with Microsoft Teams using our phone solution.
Learn moreEnable efficient and secure voice and video communication with Session Initiation Protocol.
Learn moreUtilize short codes for concise messaging or long codes for personalized communication and marketing.
Learn moreCEQUENS worked with leading financial institutions, regulators and start-ups to facilitate the critical communications of the BFSI & Fintech sector, building solutions that fulfilled the functional and security requirements of the field.
As retailers move to build deeper connections with customers and target their segments more accurately, CEQUENS provides the sector with nimble tools that help them achieve that in a way that reduces operational costs and increases profit.
As the foremost beneficiaries of the communication revolution, Logistics & Delivery companies stand to make even greater strides using CEQUENS’s tool-rich library of APIs and applications that facilitate communication through low-cost, no-hassle solutions.
CEQUENS modernized the patient journey and revolutionized the provision of healthcare services through advanced, secure and reliable communication technologies, enabling providers and patients alike to connect more efficiently than ever before.
CEQUENS equips platforms with stable, secure, and data-driven communications that simplify every aspect of platform management, from transactions and operations, through information and notifications, to promotions and outreach.
“ Partnering with CEQUENS has been a game-changer for Baly. Their seamless and cost-effective solutions have helped us cut costs and improve registration rates. Most importantly, by being able to offer our users an enhanced customer experience, we’ve really seen our customer base grow. Taking the omnichannel communications solutions route has truly elevated our business.”
Mohammed Oudah
Marcom Manager
“ Partnering with CEQUENS transformed our customer engagement. Their WhatsApp Business API and Chatbot provided a seamless, efficient way to communicate with our clients, ensuring faster response times and improved transparency. This technology has been invaluable as we onboard new clients rapidly, allowing us to maintain high-quality service and optimize our customer interactions. CEQUENS has truly elevated our communication strategy.”
Zeyad Zainal
Chief Technology Officer
“ stc Kuwait prides itself on a legacy of unwavering commitment to excellence, innovation, and customer satisfaction. We continuously strive to set new standards, ensuring that our customers experience the best telecommunications services, making us a trusted partner in their digital journey. Together with CEQUENS, we are set to reshape the landscape of telecommunications, offering unmatched experiences to our valued customers.”
Mohammed N. Al Nusif
CEO
“ CEQUENS solutions have played a pivotal role in actualizing our objective of elevating the customer experience within our rapidly growing Premium Card network. As a company committed to customer-centricity, we value the efficiency of WhatsApp for Business API and CEQUENS Omnichannel Chat in addressing queries and guiding users, as well as offering innovative solutions that empower customers and seamlessly facilitate their interaction with their consumer finance provider.”
Osama Farid
CEO
“ CEQUENS and LEBARA’s collaboration enables LEBARA to add a new revenue stream to its core business leveraging its modern, state-of-the-art infrastructure. By adding CEQUENS to their partner network with their expertise in messaging solutions, we are ensuring seamless and robust communication channels for LEBARA businesses.”
Yasser Al Khuwaiter
Chief Business Development Officer
“ CEQUENS WhatsApp Business API has proven to be a game-changer for us. Its user-friendly interface, coupled with its reliability and security features, have empowered us to elevate our client communication strategies. The seamless integration has streamlined our processes, allowing us to offer a more personalized and efficient service to our clients. CEQUENS has truly been a valuable partner in our journey towards providing exceptional client experiences.”
George Gad
Head of Digital Media & Innovation Strategy
“ Since integrating CEQUENS WhatsApp Business API, we've seen a significant improvement in our ability to engage with our players. The API's ease of use and robust functionality have allowed us to offer timely and personalized communication, enhancing the overall user experience. The support and flexibility provided by the CEQUENS team have been invaluable, making it a vital component of our operational strategy. We're excited about the future possibilities this partnership holds for Tamatem.”
Rami Hammad
VP of Operations
“ As a communication-driven team in Decathlon, our mission is to spread our message to communities. By utilizing CEQUENS's SMS API solutions, we were able to connect with existing customers and onboard new customers rapidly and efficiently, inviting them to be part of the Decathlon experience with one click.”
Carole Nady
Head - Digital Marketing
“ Our goal is to provide our clients with solutions that make their transactions on our platform more meaningful. Deploying CEQUENS Bots, WhatsApp for Business API, and SMS API has enabled us to enhance the way Urenters reach out to us, positively impacting our ROI and client satisfaction rates.”
Omar Al-Ashi
Founder & CEO
“ Through CEQUENS’s solutions we were able to engage with our customers across their channel of preference, providing them with a convenient and reliable suite of solutions to deal with queries, pricing, delivery, and complaints. We look forward to working on more marketing strategies with their solutions.”
Ayman Shamout
CEO
“ One of the main goals of Saal’s Marketing team is working on and enhancing the communication process and how we should reach our customers for better service and delivering the latest promotions and offers related to our brands. CEQUENS’s tools made that happen easily and conveniently through the use of SMS API and CEQUENS Bots.”
Suhail Torky
Co-Founder & CEO
“ CEQUENS’s pricing model was the most convenient in comparison with other service providers, it also provided us with flexibility with our integration requirements and requests. CEQUENS also has 10+ years of experience in the market and field, which made them the right partner for our technology and company.”
Fatma Ashraf
Co-Founder & COO
“ CEQUENS is a partner that has relentlessly accompanied us on our journey. Our team was able to help us reach our customers more efficiently and with improved accuracy. This supported us in reaching more consumers and helped us raise awareness about our products in a secure and straightforward manner.”
Ahmed Mohsen
COO
“ CEQUENS is uniquely complimentary to how OTO thinks and works, and we look forward to growing together. We intend to contribute significantly to the regional economy by joining forces with companies to unlock the full potential of homegrown technologies and build a generation of transformative enterprise solutions.”
Mohammad Al Razaz
Co-Founder & CEO
“ CEQUENS has a long-standing history in building results-oriented solutions. Specifically, their products to solve the MEA region’s biggest communications challenges. CEQUENS has a robust base of customer support and an international team; all of this combined made them stand out to us.”
Nafees Imtiaz Malik
Chief Operating Officer
“ We are tech-based startup in the food industry, and are always looking for partnerships that can provide us with the needed agility, dependability, and quality of service that helps us grow in an extremely competitive and demanding market. Working with CEQUENS has been super fulfilling and rewarding for us.”
Muhammed Sayed
Marketing Manager
“ We were in search of an omnichannel communication solutions provider that offered reliability, ease of integration, and efficient performance. In addition, we sought a partner who could offer customized solutions that catered to our unique needs and those of our portfolio companies. CEQUENS met all these criteria with their tech-forward solutions, customer-centric approach, and impressive global presence.”
Tiago Ferreira
Chief Technology Officer
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CEQUENS relies on modern machine learning, artificial intelligence and advanced language models for chatbot applications, helping customers address a wide range of complex queries without requiring additional resources.